QA Specialist/ Business Analyst

 
Julia B Weakland
 
Levitown, PA 19057
 
E-mail: juliawkl@gmail.com

Cell: (267) 968-9835
URL: https://juliactm.tripod.com/

SUMMARY

Strong knowledge and practical experience in various Quality Assurance practices, techniques and strategies, manual and automated application and database testing

Methodologies: CMM and RUP, SDLC, Process Improvement, Change Management.

Cross platform testing: Macintosh/Windows/ Unix Operating systems. Internet browsers: IE, Safari, Firefox for Mac and Windows.

Experienced in creating and/or verifying business requirements, technical specifications, master test strategies, test plans, use cases, test scripts, risk documents, test result summary and user manuals.

Test Automation Tools: SQA Rational Suite: Test Manager, ReqPro, SQA Robot; Mercury: TestDirector, WinRunner, LoadRunner, Eggplant.

Substantial knowledge of SQL, relational databases, UNIX and query tools.

Developed training material for usability, performance testing, test automation, various testing techniques and QA process overall.

Measured software performance across all major Internet Browsers, Operating Systems, Internet Connections and Internet Providers.

Extensive knowledge of MS Office: Word, Excel, Access, PowerPoint.

Solid knowledge of network architectures, including the Internet and LAN networks.

 

Possess many strengths, including the ability to handle multiple projects with tight deadlines.  Committed team player, quick to learn new applications and techniques.

Strong leadership skills.

Successfully worked with small companies, as well as with large corporations.

 

TECHNICAL SKILLS

 

Operating Systems:

Windows/Macintosh/ UNIX/ MS DOS

 

Internet Browsers:

Internet Explorer, Netscape, Opera, Firefox, Safari

Automated Test Tools:

Mercury Inc.: TestDirector, Load Runner & WinRunner; SQA Rational Suite: Test Manager, Requisite Pro, SQA Robot, ClearQuest,; Silk Test (Seque Software); Eggplant (Red Stone Inc)- software for testing Macintosh and Windows applications.

 

Bug Tracking Tools:

PR Tracker, PVCS Tracker, ClearQuest, FileMaker

 

Professional Software:

MS Office products: MS Project, PowerPoint, Excel, Access;

VisualSourceSafe, QMF for Windows, SQL Enterprise Manager and Query Analyzer

Adobe: InDesign, InCopy

 

Databases:

MS SQL Server 2000/7.0/2005, FoxPro, DB2 8.0, Oracle

 

Languages:

AppleScript, SAS, Basic, SQL, 4Test (Silk Test Scripting Language), TSL (WinRunner)

Knowledge of Java and HTML

 

PROFESSIONAL EXPERIENCE

 

Managing Editor Inc. MEI is a portfolio company of Adobe Systems Inc. (NASDAQ: ADBE). http://www.maned.com/

5/2005 – 3/2008

QA Coordinator

Managed the QA team of 6 testers in India – 1 year. Scheduled tasks, provided training and technical support on a daily basis.

Interim QA Manager – 1 year. Represented QA Department at the Project Management meetings to discuss project’s milestones, report testing progress and product readiness. Prepared QA Weekly Reports and Metrics. Assigned responsibilities to QA team. Hosted QA meetings. Monitored Bug tracking database to ensure adequate record’s turnaround. 

Maintained QA databases – upgrade/backup/restore/move.

Was a point of contact for issues accrued during onsite installations and daily progress reports.

Worked multiple projects at the same time with tight deadlines. Verified logic threads and usability of the products with product managers and developers.

Wrote test plans and tested cross-platform applications for Macintosh and Windows for publishing industry – electronic newspaper’s and magazine’s layout planning, advertisement’s administration, file transfers.

Performed usability, functional, regression, system, performance testing for web and client server applications and application plug-ins. Wrote SQL queries to verify the correct data flows to the database.

Unit Tested AppleScript Dictionaries for applications under the test.

Performed Test Plan revues.

Released new product versions through FTP site; maintained Products/Versions inventory database.

 

InfoMC Inc.  http://www.infomc.com/

9/2004 - 2/2005

QA Lead

Conducted Quality Assurance activities throughout the company: defined QA standards and procedures, wrote QA documentation such as QA Manual, Test Plans, Test Cases, Weekly Status Reports.

Assigned to employees areas of testing and retest of bug fixes.

Tested the eCura Information System software for Managed Behavioral Healthcare and Employee Assistance operations, which incorporated clinical, administrative, provider, referral and claims data into one information system.

Tested the e-business extension to the eCura Information System ProviderConnect, Internet based application, which allows a free flow of information between eCura application and providers.

Tested Consumer Data Warehouse (CDW) application that provides reporting, service evaluation, statistic analysis and aggregate planning.

 

Judge Technical Services   (Client: EquityOne Inc. )  http://www.judge.com/                                                 

5/2004 - 9/2004

QA Tester

 Perform User Acceptance Testing for the Front and Back end software - the customer service and account management tool. The software includes customer management, real-time customer profiles, billing, loans and mortgages processing, etc.

 

AETNA, INC.  www.Aetna.com

2/2002 - 12/2003

QA Technician

Tested the correct data transition from information source systems into data warehouse target tables, using SQL and SAS (UNIX env.).  Verified technical specification, wrote master test strategy, test plans, test scripts, risk documents; tracked defects.

Participated in several teams to put together guidelines for various testing techniques and QA process overall. Received company award for efforts.

As Automation Team Leader assessed applications for test automation.  My proposal to automate annual regression testing was successfully implemented.

Tested enhancements to Rational ClearQuest bug tracking system.

 

KSM ASSOCIATES http://www.ksminc.com

5/2000 - 8/2001

QA Tester

Manually tested back and front-end applications.  Wrote business requirements, test plans, test cases, use cases and user manuals.  Substituted for Team Leader while he was on vacation.

Tested applications for converting data from FoxPro database to SQL server, Personal Organizer application and application for managing advertising campaigns.

 

DATA DIMENSIONS INC  (Client  - SupplyForce.com, King of Prussia, PA)  http://www.datadimensions.com/

5/1999-9/2000

QA Consultant

Wrote and verified Business Requirements and Test Plans.

Created wide range of test scripts for the web-based application to apply Load, Stress, Performance, Functional and Regression tests. Tested web (front end) and client server (back end) applications manually and using LoadRunner, WinRunner.

 

HERCULES TECHNOLOGIES                                                                  

4/1998 - 5/1999

Software Tester

Participated in all stages of application testing: Wrote various test documents; created manual and automated test scripts. Prepared test environment & test data manually and importing from external files.

Created test frame in Silk, defined base and application states, created user-defined methods, denoted variables, created Suits to play back multiple procedures at the same time. Created and implemented Loop and Branch statements; improved, expanded and modified test cases to reduce redundancy.

 

MOSCOW STATE UNIVERSITY, Moscow, Russia

9/1994-1/1998

Software Tester, Technical Writer

Tested and evaluated educational software. Manually performed Functional, Operability, Stress and Regression Tests. Developed technical literature for new software releases, such as User Manuals, Online Help and Installation Instructions.

 

EDUCATION

 

B.S. Mathematics - (Minor: Computer Science) - Moscow State University, Moscow, Russia

A.A. Photography - Polytechnic College

A. C. Environmental Quality Control Technician  - Moscow State College

 

OTHER WORK EXPERIENCE/PART TIME JOBS

 

"Eastern Lights Getaways" Ski Tours - Activity Director, Philadelphia, PA

Ladies Fashion Magazine - Photographer, Moscow, Russia

Kurchatov Nuclear Institute - Environmental Engineer, Moscow, Russia

Government Insurance Company - Insurance agent, Moscow, Russia

 

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